In the ensuing 14 days I are on the cellular phone to Expedia over 3hrs 50mins. Expedia has not attempted to contact me.
on account of quite urgent household affairs, i may have to vary my ticket beijing-munich by means of lufthansa. lufthansa told me to Get in touch with your purchaser support since i booked by means of expedia.
I have been making use of Expedia for twenty years and I won't ever use them once again! I used to be within the cellular phone for over two several hours endeavoring to get them to repair my reservation…hung up on 3 times…then when I finally received anyone to fix it they messed it up yet again! I had to contact back again once more to request the space I needed plus they reported It could be more cash…really?
Never use Expedia! The customer support agents will show you any lie to acquire you to ebook. When you finally e-book and pay in whole, you’re screwed. They let you know that you could cancel inside of 24 several hours and get a comprehensive refund…it is a lie. They advised me I could insert the Journey Security Prepare inside of 24 hours without having troubles…this can be a lie. Once you pay back you might expend hrs on maintain to no avail.
I just built two reservations for the Comfort and ease Inn because of the Bay in San Francisco. I desired two rooms, but not the exact same sort, so I had to order twice.
That has a arrive at so in depth, customer support is crucial. The business has entire world-course customer care consultant dealing with inquiries and problems of current travelers and also prospective buyers simply required a certain amount of pre-travel advice.
I'm not venting. ANY interaction by way of electronic mail will be regarded harassment and I'll file grievances.
it took me two hrs to e-book this airplane ticket for my personnel, after getting put on keep then hung up on. Had to connect with back again to finish reserving. I must have recognized the pink flag and went by means of another person then. but I didn’t. Last but not least got another person to complete the payment and reserving only to find out which they place the worker’s birthday over the ticket with the one who paid out to the ticket since the passenger.
Disgusted with EXPEDIA to say the the very least! 5 unique adjustments to our outbound flight, followed by our return flight staying altered only EXPEDIA did not inform us until eventually 20 minutes after the changed flight experienced departed!! Who the hell us running this firm!! Subsequently We have been remaining for 12hrs till we could obtain a flight which we needed to drive for your airline to vary us on to as they had no far more till the following day!
I've now attempted e-mailing, contacting and faxing and now the fax variety gained’t go through. It useful content takes half an hour bare minimum every time for them to search out my flight itinerary which was Just about a yr back. This is considered the most absurd approach I've at any time had to go through along with the customer care has become so amazingly dreadful. Unfortunately many of the persons I have spoken to test to get so wonderful and beneficial but are to this point from helpful I would like to scream. My endurance continues to be examined to your max and I can assure you if I at any time have to use Expedia once more, It will likely be since it was my complete very last vacation resort… appropriate behind going for walks to my following place!
SHAME ON YOU! I booked a non refundable lodge in Montreal, BUT when I claimed ok to the value, no where did it mention Right up until When you acquired my charge card with regards to the $20 per day parking. You advertised $ninety one per night time making sure that with taxes is what I envisioned to pay.
I am seeking to make use of the voucher again. I've named five times in 4-times. I have already been utilizing your obtain amount and possess likely squandered $500 of your cash. I will carry on to do so until this issue is resolved. Prior to now four-days, I spoke with Roxanne who spoke with her supervisor Paul; I spoke with Chuck; I spoke with Geneve; I spoke with Dallia and his supervisor Mariel; and I spoke with Nelly these days. At the beginning, Roxanne instructed me the voucher has long been utilised. Then she claimed she needed to call Malaysian airlines to validate which the voucher was however excellent; Chuck stated he required to call Malaysian airlines to validate the voucher; Geneve also reported she would call Malaysian Airways to validate the voucher was nevertheless being recognized; Dallia refereed me to his supervisor Mariel who claimed I ought to have been given a refund instead of a credit voucher.
I won't ever EVER hire a vehicle as a result of Expedia once more. Booked an auto plus the auto rental position didn’t have vehicles accessible. But Expedia nevertheless billed me the insurance plan and wouldn’t refund me. I’m contacting corporate!
As well negative this column isn't the place All people can see it right before they make Bonuses their plans using this corporation!